Privacy Policy
This Privacy Policy explains how MaldoveRegal Ltd collects, uses, and protects your personal information when you use our website and services.
What information we collect and why
When you use MaldoveRegal, we may collect information you provide directly — such as your email address when you sign up for our newsletter, or the content of your interactions with the assistant when you seek guidance. We also collect certain technical information automatically, including your IP address, browser type, and pages visited, in order to maintain the security and performance of our service.
We collect this information solely to provide and improve the MaldoveRegal service. We do not collect more information than we need, and we do not use your personal data for purposes unrelated to delivering assistance to you. If you have questions about what specific data we hold about you, you can contact us at any time using the details provided on our contact page.
How we use and protect your information
Your personal information is used to operate the MaldoveRegal service, respond to your enquiries, send you communications you have requested (such as our newsletter), and improve the quality of the assistance we provide. We do not sell your personal data to third parties, and we do not share it with external organisations for marketing purposes.
We take the security of your information seriously and apply appropriate technical and organisational measures to protect it against unauthorised access, loss, or misuse. Where we work with third-party service providers who process data on our behalf, we ensure they are bound by appropriate data protection obligations consistent with UK data protection law.
Your rights and how to exercise them
Under UK data protection law, you have a number of rights in relation to your personal information. These include the right to access the data we hold about you, the right to request that inaccurate data be corrected, the right to request deletion of your data in certain circumstances, and the right to object to or restrict certain types of processing. You also have the right to withdraw consent for any processing based on consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law. If you are not satisfied with how we have handled your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority.